The biggest benefit we offer to IT Managers is common resources. This means you'll have someone from the Starfish Computer team to work with that has the technical knowledge and level of experience that you do.
We are an extension of your IT branch, we don't work for you we work with you. Whenever you need to have a conversion about refreshing an environment, implementing new software, or whatever the case is, we're going to take your lead.
We are available when you need us to complete a task on the back end or when you just need us as an extra pair of hands, like setting up computers, for example, we will be there.
The team at Starfish Computer is here to provide you with what you need and the additional resources you need to get from where you are to where you're going. We do all of this under your lead because it's your company and your network. We have the expertise to help and you have the knowledge to provide the direction necessary for us to help you get the job done.
We can even help you present information to your C-Suite Executives who might not understand the technical speak. We use pictorial diagrams of what your network looks like, how things will interact and connect, and make sense of the complexities with visual checkpoints.
Starfish Computer Corporation hosted a disaster recovery exercise to test and validate our disaster recovery plan. We were able to remotely test our phone system (including DID, disaster recovery phone group, automated attendant, etc.), our Virtual Local Area Network and Virtual Private Network, our Cloud data retrieval, computer interface and execution by our staff and our server communications. Having a plan and knowing that it works gave us the peace of mind to know service to our members would continue uninterrupted in the case of a business emergency.
No matter what the issue, big or small for my computer, Matthew M. of Starfish Computer is always quick to respond, clear on how to fix the issue, and conscientious with follow-ups to confirm what was done resolved the issue for the long term. I appreciate his 'above and beyond' effort for us.
Starfish is the IT provider for our 3 offices. They are always immediately available via phone or email and resolve issues very quickly! They are great in communicating with us to resolve issues and often follow-up afterward to make sure everything is working fine! Very friendly!
Cyber Security is an important issue, especially for credit unions. Starfish computer corporation has provided our credit union value-added service and security in using them for our network security, backups, and overall network health.
I worked specifically with Matt M. at Starfish and he was awesome! Gave him a 6-item list and he fixed the most pressing, then worked his way through the rest. Really pleasant and professional. Appreciated his willingness to help, cheerful/friendly manner, and that he didn’t talk down to me or make me feel inept about computer issues. I would not hesitate to reach out to him again…he was great!
I have worked with Starfish Computer for over 20 years and their knowledge of our system and recommendations for future needs has been extremely satisfying over the years. I have recommended them to many businesses and will continue to do so. Thanks for all your support and help over the years.
Starfish Computer has done an incredible job of keeping our networks moving forward with updated programs and technology to help us continue to work, even remotely, during these times. The team is always quick to respond to questions and support issues and will work with us on any technical project we inquire about. They have been a blessing to our offices, and we have enjoyed working with them, and will continue to, for many years.
Worked with Starfish Computer on several projects and really appreciated their expertise in consulting and ability to collaborate. They are very strong in the managed services arena and offer great value in new technology launches. I highly recommended Starfish.
We used Starfish Computer Corporation for over 10 years and we had a great relationship the team. They helped us to determine the appropriate solutions to meet the needs of our company, from start-up to present. Starfish stayed within the budget constraints of our business without all of the annoying hidden costs of other companies. Every scope of work was transparent and explained to us. We appreciate this relationship and their adaptability to our business needs, and we would highly recommend this company for Managed Services or any projects.