Simplified IT Solutions for Credit Unions
Custom IT Design, Management, Support, and
Compliance Services
Credit Unions support their members and their communities in as many ways as they can, but with the primary responsibility of providing their members with a place to manage their finances with the best possible terms. Starfish Computer understands this focus, but also knows that the financial IT infrastructures required may be complex and must be secure. Letting Credit Unions do what they do best – serving their members – without the worry of managing and maintaining their internal IT systems, is what Starfish Computer Corporation is all about.
Starfish Computer’s technical and support services for Credit Unions include:
- Customized and secure IT solutions and end-user support
- Regulatory IT compliance practices every day
- Ensuring ATM and inter-branch network connectivity
- Backup and disaster recovery/business continuity planning, execution, and testing
- 24/7 technical support
- Secure remote access for end-users
- Implementation, support, and integration of core applications such as Episys®, FedLine®, Fiserv®, web-based applications, and teller peripherals
- Project planning and execution for IT infrastructure improvements and upgrades
- Cybersecurity and information security support
- Assistance with state and federal IT audits and reviews of data security practices
Credit Union members need to be assured that their confidential information and money are being fully protected. Serving the unique financial services needs of Credit Unions is our forte. Please give us a call today at 440-808-0468 for a complimentary network audit including regulatory compliance!
Testimonials
Starfish Computer Corporation hosted a disaster recovery exercise to test and validate our disaster recovery plan. We were able to remotely test our phone system (including DID, disaster recovery phone group, automated attendant, etc.), our Virtual Local Area Network and Virtual Private Network, our Cloud data retrieval, computer interface and execution by our staff and our server communications. Having a plan and knowing that it works gave us the peace of mind to know service to our members would continue uninterrupted in the case of a business emergency.
Financial Services
No matter what the issue, big or small for my computer, Matthew M. of Starfish Computer is always quick to respond, clear on how to fix the issue, and conscientious with follow-ups to confirm what was done resolved the issue for the long term. I appreciate his 'above and beyond' effort for us.
Manufacturing
Starfish is the IT provider for our 3 offices. They are always immediately available via phone or email and resolve issues very quickly! They are great in communicating with us to resolve issues and often follow-up afterward to make sure everything is working fine! Very friendly!
Financial Services
Cyber Security is an important issue, especially for credit unions. Starfish computer corporation has provided our credit union value-added service and security in using them for our network security, backups, and overall network health.
Financial Industry
I worked specifically with Matt M. at Starfish and he was awesome! Gave him a 6-item list and he fixed the most pressing, then worked his way through the rest. Really pleasant and professional. Appreciated his willingness to help, cheerful/friendly manner, and that he didn’t talk down to me or make me feel inept about computer issues. I would not hesitate to reach out to him again…he was great!
Financial Services
I have worked with Starfish Computer for over 20 years and their knowledge of our system and recommendations for future needs has been extremely satisfying over the years. I have recommended them to many businesses and will continue to do so. Thanks for all your support and help over the years.
Manufacturing
Starfish Computer has done an incredible job of keeping our networks moving forward with updated programs and technology to help us continue to work, even remotely, during these times. The team is always quick to respond to questions and support issues and will work with us on any technical project we inquire about. They have been a blessing to our offices, and we have enjoyed working with them, and will continue to, for many years.
Real Estate
Worked with Starfish Computer on several projects and really appreciated their expertise in consulting and ability to collaborate. They are very strong in the managed services arena and offer great value in new technology launches. I highly recommended Starfish.
Travel Services
We used Starfish Computer Corporation for over 10 years and we had a great relationship the team. They helped us to determine the appropriate solutions to meet the needs of our company, from start-up to present. Starfish stayed within the budget constraints of our business without all of the annoying hidden costs of other companies. Every scope of work was transparent and explained to us. We appreciate this relationship and their adaptability to our business needs, and we would highly recommend this company for Managed Services or any projects.
Educational Services
