Starfish Computer is a complete technology solutions provider. We are 100% committed to making sure small and mid-size business owners in the Greater Ohio region have the most reliable and professional IT service.
Our core marketing message is that we are the only IT services provider in Ohio with a 19 Second-Or-Less Response Time Guarantee. We will have a friendly, competent, English-speaking technician working to resolve your company’s technical problem within 19 seconds or less of receiving your call for help.
We use a combination of Managed Services, Cloud Computing, Data Backup and Recovery, and VoIP Services; a team of highly skilled IT architects and engineers; and partnerships with state-of-the-art vendors and the latest technology tools to deliver an IT network and infrastructure to our clients that saves them time and money; Allowing them to focus first and foremost on the success of their own businesses.
At Starfish Computer, all of our partners are strategically chosen based on how they can help us help our clients. We strive to ensure that our alliances within the market serve you.
We are partnered with some of the biggest manufacturers in the industry. Our partnerships allow us to provide you with faster response times from vendors and manufacturers, higher levels of training, advance notice of any product updates or new features, and more!
The biggest highlight of our partnerships in the work we do for our customers is that we are able to be trained by the manufacturers themselves. This is a huge benefit for our customers because the level of product training and certifications our team has is highly comparable to what the vendor and manufacturer technicians have as well.
Starfish Computer Corporation is dedicated to its client's success by providing timely and cost-effective IT solutions for all aspects of a client’s IT infrastructure (we handle everything) in a respectful, professional, clear, and supportive manner. We are a “Solutions Provider” and interact with our clients with a level of personal and professional service unmatched in our chosen market category – IT Managed Services!
We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our clients, our clients’ vendors, our vendors, business associates and colleagues, we seek to deal with others as we would have them deal with us.
Starfish Computer is a complete technology solution provider started by R.J Arhar in 1994. R.J. previously was the IT Director for an international security company headquartered in northeast Ohio prior to starting Starfish Computer. He was responsible for IT systems supporting 8,000 employees. He is a degreed engineer with graduate studies in information systems and computer engineering from Case Western Reserve University. He holds many industry-wide certifications including Microsoft Certified Systems Engineer and HP Accredited System Engineer.
Starfish Computer was awarded by Microsoft for their innovative security solution protecting customers’ networks. We continue to grow our security practice using industry best practices and advance testing systems to protect our client’s networks from cyber security problems.
CIO Review selected Starfish Computer to receive one of the 100 Most Promising Microsoft Solutions Providers Award. As a Microsoft Gold Partner, we play a key role in Microsoft’s drive towards IT innovation. We are also required to have all our engineers trained and certified in Microsoft technologies and solutions to maintain the Gold Partner status. Our technicians are certified, and training is ongoing to stay on top of all the recent IT developments, tools, and applications.
Starfish Computer Corporation hosted a disaster recovery exercise to test and validate our disaster recovery plan. We were able to remotely test our phone system (including DID, disaster recovery phone group, automated attendant, etc.), our Virtual Local Area Network and Virtual Private Network, our Cloud data retrieval, computer interface and execution by our staff and our server communications. Having a plan and knowing that it works gave us the peace of mind to know service to our members would continue uninterrupted in the case of a business emergency.
No matter what the issue, big or small for my computer, Matthew M. of Starfish Computer is always quick to respond, clear on how to fix the issue, and conscientious with follow-ups to confirm what was done resolved the issue for the long term. I appreciate his 'above and beyond' effort for us.
Starfish is the IT provider for our 3 offices. They are always immediately available via phone or email and resolve issues very quickly! They are great in communicating with us to resolve issues and often follow-up afterward to make sure everything is working fine! Very friendly!
Cyber Security is an important issue, especially for credit unions. Starfish computer corporation has provided our credit union value-added service and security in using them for our network security, backups, and overall network health.
I have worked with Starfish Computer for over 20 years and their knowledge of our system and recommendations for future needs has been extremely satisfying over the years. I have recommended them to many businesses and will continue to do so. Thanks for all your support and help over the years.
Starfish Computer has done an incredible job of keeping our networks moving forward with updated programs and technology to help us continue to work, even remotely, during these times. The team is always quick to respond to questions and support issues and will work with us on any technical project we inquire about. They have been a blessing to our offices, and we have enjoyed working with them, and will continue to, for many years.
Worked with Starfish Computer on several projects and really appreciated their expertise in consulting and ability to collaborate. They are very strong in the managed services arena and offer great value in new technology launches. I highly recommended Starfish.
We used Starfish Computer Corporation for over 10 years and we had a great relationship the team. They helped us to determine the appropriate solutions to meet the needs of our company, from start-up to present. Starfish stayed within the budget constraints of our business without all of the annoying hidden costs of other companies. Every scope of work was transparent and explained to us. We appreciate this relationship and their adaptability to our business needs, and we would highly recommend this company for Managed Services or any projects.